Our Privacy Policy ↑

• Who are we? More

  Plant Designs Ltd., an English limited company trading under the name “Plant Designs”, is the controller of your data (referred to in this privacy policy as either “Plant Designs”, “we”, “us” or “our”).

  Our website is https://plantdesigns.co.uk.

  Our address is: 63 Farringdon Road, London, EC1M 3JB, United Kingdom.

• How to contact us More

  You can contact us directly with any privacy-related queries by emailing enquiries@plantdesigns.co.uk.

• What data do we collect? More

  Plant Designs collects the following data:
  1. Contact data (name, email address, phone number, address)
  2. Marketing and communications data (your preferences concerning receiving marketing from us and your communication preferences, including information about your engagement with our marketing emails)
  3. Technical data (IP address, data about access (e.g., the time when you access our site), browser type and version, time zone setting and city-level location (inferred from your IP address), browser plug-in types and versions, operating system and platform and other technology on the devices you use to access this website or use our services)

• How do we collect your data? More

  You directly provide Plant Designs with most of the data we collect. We collect data and process data when you:
  1. Register for our newsletter online or place an order for any of our products or services.
  2. Voluntarily complete a customer survey or provide feedback via email.
  3. Contact us using our contact form.
  4. Use or view our website via your browser’s cookies.

• How do we use your data? More

  Plant Designs collects your data so that we can:
  1. Process your orders, manage your account, and provide you with an efficient service.
  2. Contact you with updates regarding our products and service.

• How do we store your data? More

  Plant Designs securely stores your data to process your orders, manage your account, and provide you with an efficient service. We only retain collected information for as long as necessary to provide you with your requested service. What data we store, we’ll protect within commercially acceptable means to prevent loss and theft, as well as unauthorised access, disclosure, copying, use or modification.

• Marketing preferences More

  We would like to send you information about products and services of ours that we think you might like. You will receive this information if you have agreed to receive marketing.

  You have the right at any time to request that Plant Designs stop contacting you for marketing purposes.

• What are your data protection rights? More

  We want to make sure you are fully aware of all of your data protection rights. Under certain circumstances, every user is legally entitled to the following:

  1. 1. The right to access. You have the right to request copies of your personal data.
     2. The right to rectification. You have the right to request that Plant Designs correct any information you believe is inaccurate. You also have the right to request Plant Designs complete information you believe is incomplete.
     3. The right to erasure. You have the right to request that we erase your personal data.
     4. The right to restrict processing. You have the right to request that we restrict the processing of your personal data.
     5. The right to object to processing. You have the right to object to our processing of your personal data.
     6. The right to data portability. You have the right to request that we transfer the data that we have collected to another organisation, or directly to you.
  2. If you would like to exercise any of these rights, please contact us by emailing enquiries@plantdesigns.co.uk.

     Typically, you will not have to pay a fee to access your data (or to exercise any of the other rights outlined above). However, we may charge a reasonable processing fee if your request is clearly unfounded, repetitive, or excessive.

     We try to respond to all legitimate requests within one month, however, this is dependent on the complexity and nature of the request.

• What are cookies? More

  Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. When you visit our website, we may collect information from you automatically through cookies or similar technology.

  For further information about cookies, including how to see what cookies have been set on your computer or mobile device and how to manage and delete them, visit www.allaboutcookies.org or www.youronlinechoices.com.uk.

• How do we use cookies? More

  We use cookies in a range of ways to improve your experience on our website, including:
  1. Keeping you signed into your account
  2. Recognising and remembering your previously selected preferences when viewing our site
  3. Understanding how you use our website to make your web experience better

• What types of cookies do we use? More

  There are a number of different types of cookies. Our website uses those that pertain to:
  1. Essential use. Plant Designs uses these cookies to provide you with services available through our website and to enable you to use some of its features. Without these cookies, the services that you have asked for cannot be provided, and we only use these cookies to provide you with those services.
  2. Functionality. Plant Designs uses these cookies so that we recognise you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in.
  3. Targeted advertising. Plant Designs uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. We sometimes share some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.
  4. Social media. These cookies are used when you share information using a social media sharing button or “like” button on our Site or you link your account or engage with our content on or through a social networking website such as Facebook or Twitter. The social network will record that you have done this.

• How to manage cookies More

  You can usually reject cookies via your browser settings. In order to do this, follow the instructions provided by your browser. Many browsers are set to accept cookies until you change your settings.

  If you do not accept our cookies, you may experience some inconvenience in your use of our website.

• Privacy policies of third party websites More

  Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and practices of these sites and cannot accept responsibility or liability for their respective privacy policies.

• Changes to our privacy policy More

  Plant Designs keeps its privacy policy under regular review and places any updates on this web page.

  This privacy policy was last updated on 29th May 2020.

• How to contact us More

  Your continued use of our website will be regarded as acceptance of our practices around privacy and personal information. If you have any questions about how we handle user data and personal information, feel free to contact us by emailing enquiries@plantdesigns.co.uk.